Welcome to Cilibangi web site online store. Return & refund policy stated below applies to all visitors and users of Cilibangi. You're bound by these terms and conditions as long as you're on shop.cilibangi.com.
Note: Terms & Conditions of Sale are country/region specific. The following Terms & Conditions of Sale apply to product sold within Malaysia
All Cilibangi products are non-returnable. Sale and markdown items are also non-returnable and non exchangeable.
If you are unsure of the eligibility of returns of your product, please contact our team at [email protected]
We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met.
To cancel or reschedule your reservation, please email to [email protected]
You may cancel your reservation up to 7 days prior to your scheduled class date for a refund, subject to a 25% processing fee.
No refunds will be given for cancellations made within 7 days of your scheduled class date, or if you fail to attend.
You are welcome to reschedule your reservation one time up to 7 days prior to your originally scheduled class date.
A request to reschedule your reservation that is made within 7 days of your scheduled class date will be treated as a cancellation and you may then make a new reservation.